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The World of Customer Service by Pattie Gibson-Odgers

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Published by South-Western Educational Pub .
Written in English

Subjects:

  • Business & Economics,
  • Business / Economics / Finance,
  • Textbooks,
  • Business/Economics,
  • Customer Service,
  • Business & Economics / Office Automation,
  • Customer services

Book details:

The Physical Object
FormatPaperback
Number of Pages240
ID Numbers
Open LibraryOL9846275M
ISBN 100538730463
ISBN 109780538730464
OCLC/WorldCa144778721

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  Master the exceptional customer service skills that are most important in all types of organizations today with the powerful, practical presentation in THE WORLD OF CUSTOMER SERVICE, 3rd Edition. This book demonstrates how effective customer services techniques can help readers and their organizations achieve critical goals, deal with problems and complaints, consistently exceed customer expectations, and create loyal customers/5(51).   Master the exceptional customer service skills that are most important in all types of organizations today with the powerful, practical presentation in THE WORLD OF CUSTOMER SERVICE, 3rd Edition. This book demonstrates how effective customer services techniques can help readers and their organizations achieve critical goals, deal with problems and complaints, consistently exceed customer expectations, and create loyal : $ If you have any queries please contact our Customer Service Team by the contact form above or by telephone. If you want to speak to us on the telephone, please call +44 (0) Customer Service Hours. Monday to Friday: - (UK Time). If you have any queries you can contact our Customer Service Team by using the contact form at the top of the page, or by mail. Write to Us. If you prefer you can contact us by mail. Our address is as follows: World of Books Inc Express Lane Suite L Sarasota Florida U.S.A.